Privacy Policy
This Store Sells Games, LLC · Effective October 9, 2026
This Privacy Policy explains how This Store Sells Games, LLC ("This Store Sells Games," "TSSG," "we," "us") collects, uses and protects information when you shop in our store at 21 New Britain Ave, Rocky Hill, CT 06067, use thisstoresellsgames.com, or sign up for our emails or text messages.
Information we collect
- Contact details you give us: your name, email address and mobile phone number.
- Your interests, such as the games you play, if you tell us.
- Purchase history, loyalty points, store credit, memberships and event sign-ups, so we can run your account, rewards and receipts.
- Payment information is handled by our payment processor, Stripe. We never see or store your full card number.
- Basic technical information our web server records when you visit, such as your IP address, browser type and the pages requested. We use it to keep the site secure and working.
How we use your information
- To take, fulfill and support your orders, and to send receipts and order updates.
- To run loyalty points, memberships, store credit and event registrations.
- To send the marketing emails and text messages you asked for.
- To answer your questions and provide customer service.
- To keep our store and website secure, prevent fraud, and meet our legal and tax obligations.
Text messages (SMS)
If you opt in, we use your mobile number to send the texts you chose: restock, preorder and event alerts from This Store Sells Games, and, if you ask at checkout, a text when your order is ready for pickup. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our text message terms.
We do not sell, rent or share your mobile phone number, SMS opt-in data or consent with third parties or affiliates for marketing or promotional purposes. Mobile information is shared only with the service providers that deliver our text messages (such as Twilio), and only so they can deliver them. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell your personal information. We share it only:
- With service providers that help us run the store, and only as needed for that work: payment processing (Stripe), text message delivery (Twilio), email delivery, and website and database hosting.
- When the law requires it, or to protect our rights, our customers or the public.
- With a buyer or successor if our business is sold or reorganized, who must handle it under this policy.
None of this sharing includes text messaging opt-in data or consent, as described above.
Cookies and browser storage
Our website uses your browser's storage to remember your shopping cart. Staff accounts use a sign-in cookie. We do not use advertising cookies or third-party tracking on our site. When you pay online, Stripe's checkout page may use its own cookies for security and fraud prevention.
Your choices
- Emails: use the unsubscribe link at the bottom of any marketing email.
- Texts: reply STOP to any text from us. Reply START to sign up again.
- To see, correct or delete the personal information we hold about you, email info@thisstoresellsgames.com. We may keep records we need for accounting, tax or legal reasons.
How long we keep it
We keep your account and purchase records while you are a customer and as long as needed for accounting, tax and legal purposes. We keep records of when and how you opted in or out of emails and texts so we can honor your choices.
Security
We use reasonable safeguards, including encrypted connections (HTTPS), limited staff access, and encryption of stored service keys. No system is perfectly secure, so we can't promise absolute security.
Children
Our website and text programs are not directed to children under 13, and we do not knowingly collect personal information from them online. A parent or guardian can contact us to remove a child's information.
Changes to this policy
We may update this policy. We'll post the new version on this page with a new effective date.